Wadsworth Publishing.

communications, interpersonal, interpersonal Communication.

A wealth of information and features show readers how the concepts and skills they learn using this book will help them improve all-important personal and professional relationships.. An attention-grabbing assortment of quotations, music lyrics, cartoons, art, poetry, newspaper and magazine readings, fiction, and non-fiction reinforces the material in a fun way, while also providing quick starting points for classroom discussions.. Tools at the beginning and end of each chapter help students focus their studies and gauge progress. They include outlines learning objectives key terms search terms and lists of online resources..